Returns & Exchanges

At Aura Glow, we want you to feel confident in your skincare journey; if a product isn't the right fit for your skin, you can return it within 30 days of purchase. We offer hassle-free returns on all unopened or gently used items to ensure your complete satisfaction.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Carefully pack the beauty products in their original packaging, ensuring all lids are securely tightened to prevent leaks during transit.

3

Attach the Label

Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing